Major Health Care Provider

• Client initially sought cost savings and improved telecom efficiencies. SMI brought in to conduct initial assessment and present findings.
• Client chose to expand project, commissioned high level plan and ultimately decided to replace the Centrex with an in-house IP system.
  • One of first total VoIP networks in the North East
  • Choice fit the scalability needs and cost requirements of clients business
• Ongoing annualized telecom cost reduction exceeds $250,000 with dramatic increase in capability and feature set
• Significant processing capability added to address Business Continuity issues.
  • During the 2004 RNC all authorized employees were able to work remotely.
• Coordinated the efforts of a telecom audit resulting in seven figure recoveries of past over billing.

Major Bank in New York

• Firm originally engaged in 1998 to develop voice systems Request For Proposal (RFP)
  • Evaluated RFP responses and assisted in vendor selection
  • Managed implementation
• Subsequent broad enterprise telecom projects included:
  • Wide Area Network redesign
  • Corporate re-locations
  • Corporate Headquarters infrastructure design and installation
  • Design and provision for new Business Continuity site
• Sound, scalable infrastructure has allowed the bank to effortlessly address expanding demands:
  • Acquisitions of deposit institutions and purchase of insurance related company
• Ongoing annualized telecom cost reduction exceeds $300,000 with significant capacity increase
• Ongoing relationship maintained to insure lowest rate in all markets and provisioning as required