SMI has worked with hundreds of enterprises, helping them get the right networks through a process designed for achieving successful outcomes.

Here’s a look at what you can expect when you engage SMI:

Auditing Your Current Solution

Where you are tomorrow is inevitably based on where you are today. That’s why we always start with a thorough audit of your existing solution, including a detailed cost analysis of what you are currently paying:

  • What network solutions are in place? For how long?
  • Who are the providers?
  • How is the performance?
  • How much are you paying?
  • How is your network integrated with your current IT infrastructure—
    data centers, edge data centers, branch networks, cloud?
  • What were the factors that led you to your current solution?

Our auditing process extends well beyond paper analyses and conference room meetings. We will undertake a thorough review of network availability at your location, do a thorough site inspection of your building and nearby network connections, consult directly with your current providers and more.

Where Do You Want to Be Tomorrow?

Once we have a baseline on your network as it stands today, we want to know where you want to be tomorrow. Your network is at the heart of both business and IT strategy—they can’t succeed if the network holds them back. So we want to learn as much as possible about where you see your enterprise moving near-term and long-term:

  • Business Growth
  • New Products/Services
  • Employee Experience
  • Customer Experience
  • Cloud Services
  • Colocation
  • Data Center
  • Digital Transformation
  • Internet of Things
  • Unified Communications
  • Mobility

Functional Requirements

There are key functional requirements—both business- and technology-related—that need to be addressed to develop a network solution that truly supports your business. We want to learn as much as possible about how to address your requirements for

  • Business Continuity/Disaster Recovery
  • Security
  • Compliance
  • Network Management
  • Ongoing Support

Network Planning/Vendor Selection

Armed with a full understanding of your current situation and projected needs, we will provide a proposed plan for your network and the services that we believe will be most successful in meeting your needs.

Here you will benefit from SMI’s years of experience working with the industry’s leading carriers to identify which solutions will really achieve the desired objectives.

Part of our planning will include a detailed pricing analysis that will demonstrate the total costs involved in meeting your existing and planned network requirements.

Vendor Contract Negotiation

We don’t just drop you after the auditing, analysis and planning phases are complete. We are right there with you throughout the vendor negotiation.


We interface directly with both you and the provider(s) to ensure the network implementation is efficient and complete.

Ongoing Support

Going forward, you can always reach out to your provider(s) directly. At all times, SMI is ready to shoulder that burden for you. Contact us with any question or support issue. When you’re an SMI client, we become your advocate for resolving any network issue.